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[Qualtrics] Icons Not Displaying Correctly On Android
complete
S
Spencer Cook
Client runtime version: SAP AppGyver Preview (4.1.3)
App ID: 89432
Page in app the issue is happening:
Notification Settings (page.Page92)
Build type: Preview
Device: Google Pixel 4
We added some new icons to this page and the new ones aren't rendering correctly on Android. Instead, a question mark appears. The icons render correctly on iOS devices.
Steps to reproduce:
- Open development app on an Android device.
- Tap on the user profile at the top of the homepage
- Tap the menu button in the top right corner.
- Tap "Notifications"
- Look at "Section 1" for error in rendering icons.
Screenshots show the page rendering on an iOS device vs. Android device.
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K
Kirill Leventcov
complete
K
Kirill Leventcov
in progress
K
Kirill Leventcov
Hi,
Your Preview app is outdated, please upgrade to the newest one: 4.5.7, and verify if the issue persists. It is necessary to have the latest version for proper display of assets: Images, Fonts, and Icons.
S
Spencer Cook
Kirill Leventcov: Yep, you are right. Our mistake! The Android device was not automatically updating the apps. We can mark this issue as completed.