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Unable to go into appgyver (composer pro) to edit my app
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J
JCS Consultancy
AppID: 251625
I am having trouble going into composer pro to edit my application. When I inspect the page it shows these issues. The page keeps getting stuck at the loading screen.
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T
Timo Kapanen
complete
T
Timo Kapanen
Closing this ticket as there is no further information. Please create a new ticket in case this issue re-occurs
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Trent DeLoach
I am having the same issue
T
Timo Kapanen
under review
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Timo Kapanen
Hi JCS Consultancy and thanks for your report. Is the situation still the same even if you wait for little longer for the app opening in Composer? The app was opening properly when I tried it in Composer. Best Regards, Timo Kapanen
J
JCS Consultancy
Timo Kapanen:
Yes, I've tried waiting for 15minutes, refreshing, using another browser, restarting my laptop.
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Timo Kapanen
Hi JCS Consultancy , do you by any chance could try with other laptop? One possibly affecting thing is also VPN, i.e. disabling it could help. Just trying to explore the parameters which are in the play. Best Regards, Timo Kapanen
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JCS Consultancy
Timo Kapanen:
Yes, I've tried with my other laptop but it won't load as well. I do not have any VPN installed on either of my laptops
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Timo Kapanen
JCS Consultancy : could you still do one additional thing and provide a screenshot from the network tab of developer tools. Best Regards, Timo Kapanen
J
JCS Consultancy
Timo Kapanen:
Hi,
As requested, please view attached. Thank you.
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Timo Kapanen
JCS Consultancy : thanks for the screenshot. It doesn't indicate anything alarming. Do you have other developers who are able to open the app or is it opening now ok for you? I am seeing from from app version history that there are several new versions from today. Best Regards, Timo Kapanen
J
JCS Consultancy
Timo Kapanen:
I have better chance opening the app now but I have to always clear my cache, cookies etc which is quite inconvenient for me.. If I didn't clear them, I can't seem to open the app at all.
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Timo Kapanen
JCS Consultancy : I am going through old tickets and noticed that this has been left unmanaged for a too long time. Are you still experiencing the issue and if so, is there possibly some new information which would help us to get to the roots of it? Best Regards, Timo Kapanen