17
Web App preview link stops working
complete
L
Linh Nguyen
Hi, when I tried to click on the below link to open the web app preview, it didn't seem there was any hyperlink to go to the web app preview page. I've tried it multiple times in different browsers for the last 2 days. Could you please help check and advise how to proceed? Many thanks, Linh

Log In
Activity
Newest
Oldest
T
Timo Kapanen
complete
J
John Brown
Also having this problem, if you look at the tab window is says an unexpected error it think. I also cannot view app on my android or iphone.

T
Timo Kapanen
Hi John Brown and sorry for not picking up your comment here until now. Do you still face the issue? In such case I propose that you create a new ticket and add the appID of your application there. That would help us to study the issue. AppID can be found from URL when the app is open in Composer. Best Regards, Timo Kapanen
Kristian Gerkman
in progress
L
Linh Nguyen
Thanks very much for your prompt response, Kristian!
Kristian Gerkman
planned
Kristian Gerkman
Hey Linh Nguyen, thanks for this! This is a bug and will be fixed ASAP. You can go to https://preview.appgyver.com and select your app from there. :)
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Linh Nguyen
Kristian Gerkman: I tried the link, I can open my web app but none of the links in my web app works, i.e., I cannot navigate to the next page from any of the links in the open page. Should I submit a separate ticket for it? Many thanks!
Kristian Gerkman
Linh Nguyen: Could you provide your app ID so that I can take a closer look? Thanks!
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Linh Nguyen
Kristian Gerkman: I think my app ID is 99850 (named Finista) or 202071. I don't know where to find the app ID so I looked at the url of the app build and the preview web app link. Many thanks, Linh
Kristian Gerkman
Linh Nguyen: I think I found the issue - If you have authentication turned on, you need to separately allow navigation to pages other than the initial view. To do this you need to open e.g. the signup page in composer, and then on the page's properties tab, click the
advanced properties
and enable the Allow page to be opened without authentication
. This should fix the issue. :)L
Linh Nguyen
Kristian Gerkman: Before trying your solution, I could open all the links in the front page in the android preview version only the web version doesn't work. I tried your solution to enable that setting for the all the pages listed in the front page. It still didn't work (when I enable that option, it shows the navigation bar before logging in which I don't like). Could you please help me check and advise? Many thanks, Linh
Kristian Gerkman
Linh Nguyen: I had a look, and the tabs seem to be a bug, I think you can workaround it by using modals instead of the normal pages (you can change the
true/false
in the open page
flow function to be true). And the initial view does not need the Allow page to be opened without authentication
, so once you remove that the tabs will disappear from the initial page.L
Linh Nguyen
Kristian Gerkman: I followed your guidance to change the modal mode to True but it still didn't work. Could you please have a look and advise if I need to submit a separate bug ticket? It works fine on my phone preview originally (without needing to update the modal mode) Many thanks, Linh
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Linh Nguyen
Kristian Gerkman: Hi Kristian, could you please help advise if I should submit a separate ticket? I could open all the links on the front page in the android preview version only the web version doesn't work. I have tried all the options that you suggested and it still doesn't work. Many thanks, Linh
D
David
Kristian Gerkman just wondering if there are any updates on this issue? I seem to be having the same issue on Mac OS with both Chrome and Safari and on Android with the preview app
T
Timo Kapanen
Hi Linh Nguyen and sorry for not coming back to this issue for a long while. We have created another ticket for it and it is in our backlog to solve: https://tracker.appgyver.com/admin/feedback/bug-reports/p/navigation-tabs-are-visible-when-authenticated-page-is-opened-from-initial-view?boards=bug-reports&sort=new&status=planned. Planning to close this ticket as the original issue got solved earlier. Best Regards, Timo Kapanen